Industry
Telecommunications
Company HQ
Massachusetts
Number of Employees
100-200 employees
Client Since
2016
For a wireless communications firm with two locations on the East Coast — one in Florida and their headquarters in Massachusetts — legacy IT systems at their satellite location weren’t cutting it. Their existing on-site infrastructure and operations were fragmented, and they lacked centralized management capabilities.
After searching for a local IT solutions business partner, they teamed up with Davin Tech Group to rethink their IT infrastructure and systems, implement new technologies, and set them up for success as their company grew. We were able to accomplish all of this within one month, which set up this communications company for a lasting impact.
The challenge
Update IT infrastructure and systems for a long distance organization
This wireless communications firm’s satellite location in Florida is 1,500 miles away from their HQ, and they needed to be able to act as a unified team with seamless remote access to IT systems. With their former systems, this was a challenge, and required a good amount of travel to keep business units aligned.
Legacy IT systems were disconnected from one another, and the big hurdle for the company was joining them together in a single, centralized system that integrated seamlessly with existing technology in their headquarters.
The goals
Unify systems and revamp IT with modern, connected tools
For this organization, the main goals of an IT transformation were to connect their two main hubs in Massachusetts and Florida, and update their legacy systems to more modern, cloud-based tools that integrated with their primary tech stack and infrastructure at HQ. They wanted to maintain security and adapt to existing workflows.
The solution
Overhaul IT systems with a trusted IT solutions partner
Our team immediately met with internal stakeholders to define project goals and requirements. The team then traveled down to this organization’s Florida office to conduct a comprehensive technology assessment, establish baseline metrics, and develop an IT remediation plan.
The process
Collaborate with internal IT teams to implement and integrate the new systems
The outcomes of the assessment gave us the necessary data points to make a strategic decision to overhaul their legacy IT infrastructure and systems. During the implementation phase, we collaborated closely with their internal IT team to ensure the solutions we implemented seamlessly integrated with existing infrastructure and systems at their headquarters.
The outcome
Newly consolidated and updated IT infrastructure
The company went live with newly consolidated and overhauled IT infrastructure and systems, as recommended by our team. The outcome of the overhaul has enabled their IT team to seamlessly deploy new software configurations, enforce security policies, and consolidate IT operations to their Massachusetts headquarters.
The results
Aligned teams, the ability to deploy new software, and enhanced security
With these IT improvements for their business, this leading communications firm has been able to work more effectively as a multi-state team. They felt confident that these updates would help them scale and appreciated the support of an expert IT consultant in making important business decisions.
“Davin is approachable, professional, and knowledgeable. They have assisted us with multiple projects ranging from simple to complex and have always been reliable. I will be using Davin in the future and highly recommend them for companies in need of any IT service.”
William, IT Manager
