Industry
Fitness and Wellness
Company HQ
Minnesota
Number of Employees
25-50 employees
Client Since
2024
In the dynamic world of healthcare and human performance, technology plays a pivotal role in delivering exceptional services.
A prominent fitness tech company based in Minnesota had ambitious plans to expand its network of human performance labs. However, their outdated IT infrastructure posed a significant barrier to achieving their goals.
Enter: Davin Tech Group, a trusted IT consulting and managed services firm known for our future-forward solutions and client-focused approach.
Together, we made a plan to revolutionize the company’s outdated IT systems, and established a blueprint for them to efficiently build out new facilities across the country.
The challenge
Overcome inconsistent IT performance and connectivity
Before working with Davin Tech Group, these performance lab teams faced a series of IT-related challenges. The initial setup of their Edina site involved piecing together various technology components — which resulted in inconsistent and unreliable performance.
“We were just piecing things together and weren’t getting the tech and setup support we really needed,” recalled Max, the Operations Manager at the company.
The lack of a cohesive IT strategy led to frequent issues with equipment and connectivity, ultimately impacting their ability to deliver a seamless experience for their clients. When the company decided to expand with a new, larger facility, they recognized the need for a more robust and strategic IT approach that they could scale. Their goal was to create a high-end, technologically advanced environment that would enhance the athlete experience and support their growing operations.
The goals
Modernize IT, enhance security, and create a standardized plan for new facility buildouts
The team’s primary goals in working with Davin Tech Group were clear — they wanted to improve the overall experience when athletes came into their performance labs at flagship locations, and come away with a detailed plan for opening up new locations with a standardized tech model. Here’s what we outlined with the leadership team as the main tech-related priorities:
- Modernize IT infrastructure: Transition from a patchwork of outdated systems to an intuitive, modern IT setup.
- Better data security: Implement robust cybersecurity measures to protect sensitive athlete data and maintain client trust.
- Optimize operational efficiency: Ensure all technology components work seamlessly together in on-site performance centers to support a high-quality, consistent client experience.
- Plan for future growth and new facilities: Develop an IT strategy that accommodates streamlined future expansion and evolving needs.
The solution
A tailored plan for upgrading infrastructure and enhancing performance across performance centers
Davin Tech Group approached the project with a comprehensive strategy, combining our expertise in IT management with a deep understanding of the company’s unique tech needs.
We began by conducting a thorough assessment of their existing IT environment, the performance lab workflows, and the company’s short-term and long-term objectives. This evaluation led to a tailored IT plan designed to address their facility-specific challenges.
One of the key recommendations was to move from a Wi-Fi-dependent setup to a hardwired infrastructure for critical equipment. Max explains,
“Davin suggested hardwiring our equipment to ensure consistent performance, especially since we had multiple devices running simultaneously. This was crucial for maintaining the high-end experience we aim to provide.”
In addition to infrastructure improvements, Davin Tech Group provided guidance on selecting and implementing new technology.
This included recommendations for monitors, digital signage, and mobile device management systems, all of which contributed to a more polished and efficient operation.
The process
Streamline IT upgrades and ensure success with a hands-on approach
The process of working with Davin Tech Group was marked by close collaboration and transparent communication. From the initial consultation to the final implementation, Davin Tech Group was a true partner in every sense. Max appreciated their hands-on approach and expertise:
“Our team at Davin had a really good understanding of what our business was all about. They made sure we had everything that we needed, connected a lot of dots, and helped us identify and fill in gaps we hadn’t even considered.”
Our team conducted detailed walkthroughs of floor plans, provided recommendations for technology placement, and ensured that every component met the company’s standards.
With a proactive approach, we helped the team avoid potential pitfalls and optimize the setup process moving forward, giving them time back to spend with their athletes.
The outcome
Enhanced athlete experience and boosted operational efficiency
The partnership with Davin Tech Group yielded remarkable results for this healthcare performance company. The new IT infrastructure supported a consistent and high-quality athlete experience across all facilities, and the advanced setup minimized technical disruptions and provided a solid foundation for future growth.
“Davin allowed us to focus on our core mission without worrying about IT issues”
Additionally, the implementation of a mobile device management system simplified the setup and management of tablets and other devices, saving time and reducing administrative burdens.
This efficiency translated into a smoother operational flow and improved staff productivity.
The results
Immediate improvements and setting the stage for rapid growth
The team felt the impact of our IT revamp immediately, and over time. Here’s what they experienced following the IT overhaul:
- Enhanced IT infrastructure: The transition to a modern, hardwired system eliminated connectivity issues and supported a seamless client experience.
- Strong data security: Robust cybersecurity measures were put in place, ensuring the protection of sensitive data and boosting client confidence.
- Operational efficiency: The new technology setup optimized operations, allowing the company to focus on delivering high-end service.
- Future-readiness: The strategic IT planning provided a solid foundation for continued growth and expansion.
Max concludes, “Transparency is key, and making sure that you’re getting a vendor that really understands your business model. Define what your goal is, and what you’re trying to accomplish with your experience. Davin Tech Group was always transparent with us about what we needed and then created a really solid game plan to put into action.”
Davin Tech Group’s partnership with this healthcare performance company exemplifies the power of strategic IT management in transforming operations and driving success.
